The monitoring platform comes with two products. One is an agent installed on the user’s system. The other component is a dashboard that managers and administrators will have access to viewing how employees perform during business hours.
Desktop agents collect data on user activity from keyboard and mouse actions with an optional screenshot. It also tracks application and internet usage with effort spent on each of them.
Activity levels are calculated based on the percentage of keyboard and mouse strokes over the total time tracked for a specific period. The activity levels feature lets you know exactly how productive you or your team are when tracking time. You may use this data to address team efficiency on the spot quickly.
For every second, we label the user as active or inactive. A mouse movement or keyboard stroke = active. No keyboard or mouse = inactive.
We add all of these numbers up and give a total % of activity for that 10-minute segment using this equation:
activity rate % = Active seconds / 600
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